Quality policy

in

Delmatic operate a comprehensive quality assurance system accredited by BABT TUV SUD to the latest ISO9001:2008 standard covering the design, development, manufacturing, supply, testing and servicing of lighting management systems – certificate no. 9063.

As a leading international supplier of energy-efficient lighting management systems, Delmatic are dedicated to quality. Our attention to detail and quality as well as the selection of high-quality components results in Delmatic systems achieving efficient, reliable operation over many years: projects equipped with systems twenty or thirty years ago are still in full working order while our lifetime guarantee enables clients to upgrade systems from original to latest technology through the simple insertion of a plug-in card.

To ensure success in today’s competitive and fast-evolving international markets requires us to continually challenge pre-conceived ideas; to constantly improve what we do and how we do it; and to systematically manage and monitor our systems and processes.

Our quality assurance system encompasses customer-related processes, design and development, purchasing, and product & service provision. The quality system is further evidence of our commitment to customer satisfaction, and demonstrates our determination to monitor, control and continually enhance the processes that determine the quality of our products and service.

Quality policy

“Our aim at Delmatic is to design, manufacture and supply to our clients, equipment of high and consistent quality on the required date and at a fair price.

We aim to maintain our lead in the international lighting management field through innovation, sophistication and service, and to expand our operations and influence while retaining our family involvement and traditional personal commitment.

We endeavour to enable each individual within Delmatic to grow in tandem with the company so that each person is inspired, has full commitment to the satisfaction of our Clients and to the success of Delmatic.

Quality is paramount to this aim.

Quality in all respects – in our designs and manufactured equipment, in our manner of business and ethics, in our relationships with our customers and suppliers and all those individuals, companies and bodies with whom we deal and interact.”

 

Stephen Woodnutt

Managing Director